FEATURED THIS WEEK
This week, amid multiple other enhancements, we are launching an upgraded version of our Outgoing Webhooks! At Conscent empowering our partners with tools that simplifies their workflow and save effort is our topmost priority.
Conscent’s new Webhooks are powerful tools that enable you to export event-level and conversion-level data to take a diverse set of actions, allowing you to stay on top of the conversion funnel. With this feature upgrade, you will receive instant triggers about important events, allowing you to manage and respond effectively with no delay in accessing user-level data.
How Conscent Webhooks Benefit You:
#1 Real-time Notifications: Whenever there is a subscription purchase, a cart exit, a new user login, or a user drop offs at various levels, Conscent Webhooks immediately triggers to ingest data into your external CRM and/or marketing automation platforms such as Salesforce, CleverTap, MailChimp, Moengage, among several others.
#2 Personalized Campaigns: Armed with this real-time data, you can create your own dashboard, run targeted campaigns, and more. For instance, sending tailored emails, push notifications, or in-app messages to re-engage users based on their specific behaviors and interactions.
Strengthen Relationships: Address user concerns promptly with personalized campaigns, showing your readers you care about their experience.
Reduce Churn: By understanding and responding to user behaviors, you can reduce churn rates significantly.
Sustain Engagement: Keep users engaged and connected with your platform, ensuring they remain loyal and active participants.
Key components of Outgoing Webhook:
Webhook Listing Page
The Webhook Listing Page is your command centre for webhooks. Here, you can effortlessly manage your webhooks. Define where you want to receive the notifications by specifying the target URL. Track the total number of events linked to each webhook.
Creating New Webhooks
To create a webhook, go to Conscent Dashboard > Settings > Webhooks. You'll need to provide the following information:
Webhook URL: Specify the destination for notifications.
Secret: For enhanced security, you will need to set a password.
Email: Designate an email address for webhook failure notifications.
Events Selection: Handpick the specific events you want to receive notifications for.
Conscent's webhooks support a wide array of events, ensuring you're well-informed about event-level and conversion-level data on your platform.
Here is the list of the supported events:
Triggers when a user clicks on the meter banner.
Triggers when known users close the meter banner.
Triggers when users see the paywall but don't proceed.
Triggers on interaction with paywall buttons.
Triggers when users click on subscription offers.
Triggers when users leave the landing page without subscribing.
Trigger when users click on a pop-up.
Triggers when users close a pop-up.
Triggers when users are unable to log in.
Triggers when a user logs in successfully.
Triggers when users are unable to sign up.
Triggers when users successfully sign up.
Triggers when the users update their information.
Payment & Transactions
Triggers when users reach the Review Page.
Triggers when users leave the Review Page without proceeding to payment.
Triggers when users confirm and make a payment on the Review Page.
Triggers when known users view the payment gateway pop-up.
Triggers when users close the payment pop-up.
Triggers when a transaction fails at the payment gateway.
Triggers when a transaction is completed at the payment gateway.
Purchases & Refunds
Triggers after a purchase is created after a successful Pay-per-use transaction.
Triggers when a purchase is created after a successful Pass transaction.
Triggers when a purchase is created after a successful Subscription transaction.
Triggers when the system creates a purchase after a successful Bundle Subscription transaction.
Triggers when an active subscriber cancels their subscription
Triggers when the system creates a refund for a Pay-per-use transaction.
Triggers when the system initiates the refund for the pass transaction.
Triggers when the system initiates the refund for a subscription.
Event Failure Retries
We understand the importance of reliability. If an event notification fails to reach your specified address, our system makes up to 10 retry attempts, ensuring that crucial information doesn't go unnoticed. In cases of repeated failures, we'll notify you via the email address you specified during webhook creation.
The transition from Old Webhooks
If you're currently using the older version of Conscent's webhook, don't worry. We've renamed it to 'Old Webhook Events,' but you can continue to manage your existing webhooks in the same familiar way.
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